ThrivePass Support

General 2

• Who is ThrivePass?
• Does ThrivePass has a Mobile App?

Contact ThrivePass 1

• How do I contact ThrivePass?

Registering with ThrivePass 5

• How do I register and log in to my account using Single Sign-On?
• How do I register my ThrivePass Account?
• Why does ThrivePass ask for an alternate email address on file?
• Registration Email Missing or Registration Link Expired?
• How do I setup an account on app.ThrivePass.com without an email address?

Logging Into ThrivePass 6

• How can I access ThrivePass?
• How do I change my password?
• I forgot my password. What do I do?
• I am trying to reset my password but receive a registration e-mail. What does this mean?
• I am trying to login using single sign-on and it's not accepting my password. What do I do?

See all 6 articles

Account Settings 5

• How do I verify my alternate email address?
• How can I update my email preferences?
• When should I add credit card or debit card information?
• How does ThrivePass protect my information?
• What are the password requirements?

General 15

• What is the Thrive Account?
• What is the difference between the Thrive Account and an HSA?
• How can I use the funds in my Thrive Account?
• What happens to my Thrive Account if I leave my employer?
• Do my funds expire?

See all 15 articles

Reimbursement 18

• What is a reimbursement?
• What are the different methods of reimbursements?
• How do I submit a reimbursement?
• How do I submit a recurring reimbursement?
• How do I submit a one-time reimbursement?

See all 18 articles

Marketplace 3

• What is the Marketplace?
• How to Purchase a Gift Card from the Marketplace
• Your Input Matters! Share Your Product Suggestions or Partnership Opportunities

Rewards 1

• What is the Performance Rewards Program?

General 6

• What is the tuition reimbursement program?
• How do I receive tuition reimbursement?
• How long does it take to be reimbursed?
• What types of documentation do I need for tuition reimbursement?
• What is the tuition enrollment and approval process?

See all 6 articles

General 10

• Health Savings Account (HSA)
• Health Reimbursement Account (HRA)
• Flexible Spending Account (FSA)
• Dependent Care FSA
• Commuter Benefits

See all 10 articles

General 3

• COBRA Administration
• Retiree Billing
• COBRA Details