During registration, you may be asked to add an alternate email address. After adding it, you’ll receive an email prompting you to verify that address.
To complete verification:
- Make sure you are logged into your ThrivePass account
- Open the verification email in your personal inbox
- Click the “Verify Email Address” button
- You’ll see a confirmation message: “Thank you for verifying your email!”
If you’re redirected to a login page, simply log in, return to your email, and click the verification link again.
Important:
If you access ThrivePass through a unique company URL (for example, thrivepass.YOURCOMPANY.com), you may only be able to verify your alternate email using a company-issued device while accessing your email on that device.
As an alternative, you can forward the verification email to your company email address and complete the process there.
How to Confirm or Resend Verification
Once verified, you’ll see a green “Verified” label under Account Settings > Update Email Address.
To resend the verification email, go to the same page and click “Resend Verification Email”.
Verification Email
Unverified vs. Verified
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