When should I add credit card or debit card information?

We only require your credit card information in two scenarios:

• If your Thrive Account balance does not cover the entire amount of a purchase from our Marketplace, we require you to enter your credit or debit card information to cover the balance of the transaction

• If your purchase recurs (e.g. a monthly or annual membership), we require you put credit or debit information on file even if your Thrive Account balance covers your initial payment. If there ever is a time when your Thrive Account balance does not cover your dues, we can collect payment using your credit or debit card. Furthermore, should you ever leave your employer and decide to keep your membership through ThrivePass, we can run payment through your debit or credit card.

You can add your credit/debt card information by following the steps below: 

1. Log into ThrivePass and select "Settings" on the left side of your screen

2. Select "Add Card"

3. Enter your credit or debit card information and select "Submit".