ThrivePass Support

General 6

• What is ThrivePass?
• How can I bookmark the ThrivePass website on my phone for easy access?
• How do I update my ACH information?
• How do I add my ACH information?
• Is Plaid Secure?

View all 6

Contact ThrivePass 1

• How do I contact ThrivePass?

Registering with ThrivePass 4

• Why does ThrivePass ask for an alternate email address on file?
• How do I register my Thrive Account?
• How do I register and log in to my account using Single Sign-On?
• I can't find my registration email. What do I do now?

Logging Into ThrivePass 6

• How can I access ThrivePass?
• How do I change my password?
• I forgot my password. What do I do?
• I am trying to reset my password but receive a registration e-mail. What does this mean?
• I am trying to login using single sign-on and it's not accepting my password. What do I do?

View all 6

Account Settings 7

• How do I verify my alternate email address?
• How can I update my email preferences?
• When should I add credit card or debit card information?
• When should I add banking information? (ACH)
• How can I remove my credit or debit card information?

View all 7