Account Settings

How do I verify my alternate email address?
Upon registration, you may be required to add an alternate email address. Once you've added it, you will receive an email asking you to verify your addr...
Wed, Feb 10, 2021 at 2:11 PM
How can I update my email preferences?
If your company has Marketing Emails enabled, you can update your email preferences here. If you are unable to access this link, then your company has disab...
Tue, Jun 23, 2020 at 2:20 PM
When should I add credit card or debit card information?
We only require your credit card information in two scenarios: If your Thrive Account balance does not cover the entire amount of a purchase from our Mar...
Wed, Aug 17, 2022 at 3:39 PM
How does ThrivePass protect my information?
Here at ThrivePass, we take the protection of your data seriously. We have implemented measures designed to secure your personal information from accidental...
Thu, Jun 11, 2020 at 10:58 AM
What are the password requirements?
Passwords should contain any 3 of the following: uppercase letters, lowercase letters, numbers or symbols and should contain at least 8 characters. Keep...
Tue, Feb 27, 2024 at 2:32 PM