ThrivePass Support

Upon registration, you may be required to add an alternate email address. Once you've added it, you will receive an email asking you to verify your add...

If your company has Marketing Emails enabled, you can update your email preferences here. If you are unable to access this link, then your company has disab...

We only require your credit card information in two scenarios: If your Thrive Account balance does not cover the entire amount of a purchase from our Mar...

Your company must have Direct Deposit enabled as a reimbursement method in order to update your banking information. If you have a membership or qualifi...

If you are not paying for an active membership through your ThrivePass account, you can remove your billing information at any time. To do so, follow the di...

Here at ThrivePass, we take the protection of your data seriously. We have implemented measures designed to secure your personal information from accidental...

Passwords should contain any 3 of the following: uppercase letters, lowercase letters, numbers or symbols and should contain at least 8 characters. Keep...