Account Settings

How do I verify my alternate email address?
Upon registration, you may be required to add an alternate email address. Once you've added it, you will receive an email asking you to verify your add...
Thu, 11 Jun, 2020 at 9:18 AM
How can I update my email preferences?
If your company has Marketing Emails enabled, you can update your email preferences here. If you are unable to access this link, then your company has disab...
Tue, 23 Jun, 2020 at 2:20 PM
When should I add credit card or debit card information?
We only require your credit card information in two scenarios: If your Thrive Account balance does not cover the entire amount of a purchase from our Mar...
Thu, 11 Jun, 2020 at 11:00 AM
When should I add banking information? (ACH)
Your company must have Direct Deposit enabled as a reimbursement method in order to update your banking information. If you have a membership or qualifi...
Thu, 11 Jun, 2020 at 9:19 AM
How can I remove my credit or debit card information?
If you are not paying for an active membership through your ThrivePass account, you can remove your billing information at any time. Navigate to your Accoun...
Thu, 11 Jun, 2020 at 11:01 AM
How does ThrivePass protect my information?
Here at ThrivePass, we take the protection of your data seriously. We have implemented measures designed to secure your personal information from accidental...
Thu, 11 Jun, 2020 at 10:58 AM