ThrivePass Support
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Accessing & Navigating ThrivePass
General
2
Who is ThrivePass?
Does ThrivePass has a Mobile App?
Contact ThrivePass
1
How do I contact ThrivePass?
Registering with ThrivePass
5
How do I register and log in to my account using Single Sign-On?
How do I register my ThrivePass Account?
Why does ThrivePass ask for an alternate email address on file?
Registration Email Missing or Registration Link Expired?
How do I setup an account on app.ThrivePass.com without an email address?
Logging Into ThrivePass
6
How can I access ThrivePass?
How do I change my password?
I forgot my password. What do I do?
I am trying to reset my password but receive a registration e-mail. What does this mean?
I am trying to login using single sign-on and it's not accepting my password. What do I do?
See all 6 articles
Account Settings
5
How do I verify my alternate email address?
How can I update my email preferences?
When should I add credit card or debit card information?
How does ThrivePass protect my information?
What are the password requirements?
Thrive Account
General
13
What is the Thrive Account?
What is the difference between the Thrive Account and an HSA?
How can I use the funds in my Thrive Account?
What happens to my Thrive Account if I leave my employer?
Do my funds expire?
See all 13 articles
Reimbursement
17
What are the different methods of reimbursements?
How do I submit a reimbursement?
How do I submit a recurring reimbursement?
How do I submit a one-time reimbursement?
How do I reimburse a large purchase over time?
See all 17 articles
Marketplace
3
What is the Marketplace?
How to Purchase a Gift Card from the Marketplace
Your Input Matters! Share Your Product Suggestions or Partnership Opportunities
Rewards
0
Tuition Reimbursement
General
6
What is the tuition reimbursement program?
How do I receive tuition reimbursement?
How long does it take to be reimbursed?
What types of documentation do I need for tuition reimbursement?
What is the tuition enrollment and approval process?
See all 6 articles
Pre-Tax (HSA, FSA, HRA)
General
10
Health Savings Account (HSA)
Health Reimbursement Account (HRA)
Flexible Spending Account (FSA)
Dependent Care FSA
Commuter Benefits
See all 10 articles
COBRA & Retiree Billing
General
3
COBRA Administration
Retiree Billing
COBRA Details
Help Desk Software
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