ThrivePass Support

General 9

• Introducing the Thrive Account!
• What is the Thrive Account?
• How does my program work?
• What is the difference between the Thrive Account and an HSA?
• How can I use the funds in my Thrive Account?

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Reimbursement 21

• How do I receive reimbursement if my company adds it to my paycheck?
• What is the difference between signing up for a membership through ThrivePass and getting reimbursed?
• How to Verify your Membership
• What types of documents can I upload as Proof of Purchase?
• How can I make changes to my monthly reimbursement request?

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Marketplace 3

• What is the Marketplace?
• My cost is higher than what is in my wallet. What amount should I indicate on my reimbursement request?
• Billing Support