ThrivePass Support

If you have made an out-of-pocket purchase on an eligible item, you can submit for a reimbursement request. Your company outlines what is eligible for reim...

Your available reimbursement methods are determined by your company program guidelines. Please note you may have one method of reimbursement that has been s...

To submit a reimbursement, please follow the instructions below:   1. Access your Thrive Account 2. Select the wallet you wish to file a r...

To submit a recurring reimbursement request, please follow the instructions below:  1. Access your Thrive Account 2. Select the wallet you wish...

To submit a one-time reimbursement request, please follow the instructions below:   1. Access your Thrive Account  2. Select the wallet you wis...

Depending on the way your company configured your account, you may or may not have access to reimburse large purchases over time.  How do I do that? (F...

Once your reimbursement request is approved, the time you receive your reimbursement can vary based on the reimbursement method. Please note we have a two ...

  ThrivePass provides reporting to your company that will show any approved reimbursement. Your company then works to add those funds directly to your pay...

ThrivePass partners with several vendors to provide offerings at special prices through the Marketplace. If you make a purchase from the Marketplace, we...

If you have a reimbursement set up to automatically renew, you are able to make changes if your membership changes. To do so, please follow these steps: ...