Reimbursement

How do I receive reimbursement if my company adds it to my paycheck?
  ThrivePass provides reporting to your company that will show any approved reimbursement. Your company then works to add those funds directly to your pay...
Thu, 11 Jun, 2020 at 10:48 AM
What is reimbursement?
What is the difference between signing up for a membership through ThrivePass and getting reimbursed? ThrivePass partners with several vendors to provi...
Thu, 9 Jul, 2020 at 2:51 PM
How do I submit a reimbursement?
To submit a reimbursement, please follow the instructions below:      1. Go to your Thrive Account       2. Select the wallet you wish to...
Wed, 21 Oct, 2020 at 11:46 AM
What types of documents can I upload as Proof of Purchase?
Our team will accept a physical receipt, an email receipt, or screenshot from your bank or credit card statement showing the transaction for membership re...
Thu, 11 Jun, 2020 at 11:15 AM
Can I reimburse a large purchase over time, and if so, how?
Depending on the way your company configured your account, you may or may not have access to reimburse large purchases over time. How do I do that? (Fo...
Tue, 23 Jun, 2020 at 1:08 PM
How can I make changes to my monthly reimbursement request?
Navigate to your Thrive Account and locate your monthly reimbursement.     If you would like to make a change before your next bill date (or before y...
Tue, 23 Jun, 2020 at 11:35 AM
How long does it take to get reimbursed once my request is approved?
Once your reimbursement request is approved, the time you receive your reimbursement can vary based on the reimbursement method.  For Direct Deposits...
Thu, 24 Sep, 2020 at 1:18 PM
My monthly reimbursement was approved but I haven’t received it yet. Is there a delay?
There a couple factors that can affect your reimbursement date.   The reimbursement date list in the portal is the date the reimbursement is processe...
Thu, 11 Jun, 2020 at 11:18 AM
Confirming your Membership Details
If you receive an email asking you to confirm your membership details, then your company has asked us to check-in periodically to ensure your membership is...
Thu, 2 Jul, 2020 at 2:16 PM
What if I cancel the membership I am receiving a reimbursement for?
You should notify ThrivePass of any changes you make to your membership, including cancellations. You can contact us by sending us an email or you can make ...
Thu, 11 Jun, 2020 at 10:52 AM