Reimbursement

How do I receive reimbursement if my company adds it to my paycheck?
  ThrivePass provides reporting to your company that will show any approved reimbursement. Your company then works to add those funds directly to your pay...
Thu, Jun 11, 2020 at 10:48 AM
What is the difference between signing up for a membership through ThrivePass and getting reimbursed?
ThrivePass partners with several vendors to provide offerings at special prices through the Marketplace. If you make a purchase from the Marketplace, we...
Tue, Aug 10, 2021 at 3:10 PM
How to Verify your Membership
 If you have an active membership to receive reimbursements, your company will require verification of this membership after a period of time to e...
Tue, Jul 27, 2021 at 2:49 PM
What types of documents can I upload as Proof of Purchase?
Our team will accept a physical receipt, an email receipt, or screenshot from your bank or credit card statement showing the transaction for membership re...
Wed, Apr 28, 2021 at 2:24 PM
How can I make changes to my monthly reimbursement request?
Navigate to your Thrive Account and locate your monthly reimbursement.     If you would like to make a change before your next bill date (or before y...
Thu, Feb 18, 2021 at 10:34 AM
How long does it take to get reimbursed once my request is approved?
Once your reimbursement request is approved, the time you receive your reimbursement can vary based on the reimbursement method. Please note we have a two ...
Mon, Jun 21, 2021 at 3:13 PM
My monthly reimbursement was approved but I haven’t received it yet. Is there a delay?
There a couple factors that can affect your reimbursement date.   The reimbursement date list in the portal is the date the reimbursement is processe...
Thu, Jun 11, 2020 at 11:18 AM
How to verify your membership details
If you receive an email asking you to confirm your membership details, then your company has asked us to check-in periodically to ensure your membership is...
Mon, Jul 26, 2021 at 2:54 PM
What if I cancel the membership I am receiving a reimbursement for?
You should notify ThrivePass of any changes you make to your membership, including cancellations. You can contact us by sending us an email at support@thriv...
Tue, Aug 10, 2021 at 3:24 PM
Am I eligible to receive reimbursements on previous months?
Our system will detect if you are eligible for previous months reimbursement. This is dependent on when your Thrive Account invitation was sent, the amount ...
Tue, Aug 10, 2021 at 3:42 PM