ThrivePass Support

  ThrivePass provides reporting to your company that will show any approved reimbursement. Your company then works to add those funds directly to your pay...

ThrivePass partners with several vendors to provide offerings at special prices through the Marketplace. If you make a purchase from the Marketplace, we...

 If you have an active membership to receive reimbursements, your company will require verification of this membership after a period of time to e...

Our team will accept a physical receipt, an email receipt, or screenshot from your bank or credit card statement showing the transaction for membership re...

Navigate to your Thrive Account and locate your monthly reimbursement.     If you would like to make a change before your next bill date (or before y...

Once your reimbursement request is approved, the time you receive your reimbursement can vary based on the reimbursement method. Please note we have a two ...

There a couple factors that can affect your reimbursement date.   The reimbursement date list in the portal is the date the reimbursement is processe...

If you receive an email asking you to confirm your membership details, then your company has asked us to check-in periodically to ensure your membership is...

You should notify ThrivePass of any changes you make to your membership, including cancellations. You can contact us by sending us an email at support@thriv...

Our system will detect if you are eligible for previous months reimbursement. This is dependent on when your Thrive Account invitation was sent, the amount ...