Reimbursement
We have a goal to respond to all requests within two business days. The ThrivePass team is available Monday - Friday so a request submitted on the weekend w...
Wed, Jun 16, 2021 at 3:59 PM
Our team will accept a physical receipt, an email receipt, or screenshot from your bank or credit card statement showing the transaction for membership re...
Wed, Apr 27, 2022 at 3:29 PM
One-time reimbursement: If you requested a one-time reimbursement, this means that the expense is not recurring, and you will only be reimbursed for this o...
Wed, Jul 28, 2021 at 3:57 PM
Gift card purchases are not eligible for reimbursement. You can find a list of what is eligible on the reimbursement page for each wallet. Each tile represe...
Wed, Aug 16, 2023 at 10:56 AM
This article outlines the process taken when you select the gift card reimbursement method. What is the gift card reimbursement method?: Depending on th...
Tue, May 31, 2022 at 10:48 AM
If your employer offers gift cards as a reimbursement method, you will have the option to receive a Mastercard gift card as reimbursement. After your reimbu...
Wed, Aug 16, 2023 at 10:38 AM
Please list the actual cost of the purchase as seen on your proof of payment. We will only reimburse you based on how much money you have available in your ...
Thu, Jun 11, 2020 at 10:53 AM