Your company must have Direct Deposit enabled as a reimbursement method in order to update your banking information.
If you have a membership or qualified purchase that is not found on our Marketplace, you’re eligible to be reimbursed. If your company has Direct Deposit enabled, you can update this information prior to submitting a reimbursement request, but you’ll also have a chance to enter this information when completing a reimbursement request.
To update your Direct Deposit (ACH) information, navigate to Account Settings>Update ACH Information. We partner with Plaid, to authenticate your banking information to make this process as secure and seamless as possible. If your bank is not integrated with Plaid, you will have the option to add your bank information manually. This will require that you upload verification of your bank information that will show your full bank account number and routing number such as a voided check.