How can I use the funds in my Thrive Account?

Modified on Thu, Oct 2 at 1:46 PM

Your Thrive Account is designed to help you invest in your wellness. Depending on your company’s program setup, you can use your funds in two ways:

Submit a reimbursement for eligible out-of-pocket wellness expenses
Shop directly in the ThrivePass Marketplace (if enabled)

What Expenses Are Eligible?

To check if an expense qualifies under your program:

Log in to your Thrive Account.
Click into the wallet you'd like to use.
Select the Reimbursements tab.
Click Request Reimbursement.
Use the All That's Eligible search bar to look up your expense.

? Note: The screenshot shown is for illustrative purposes only and may not reflect the categories available in your specific program.

Can I Transfer Funds to My Bank Account Without Reimbursement?

No. Thrive Account funds cannot be directly deposited into a bank account. You must submit a reimbursement request for an eligible purchase to access your funds.

Using Funds in the Marketplace

If your company has enabled Marketplace access, you can use your wallet funds to purchase wellness products and services directly.

Marketplace availability depends on your wallet’s spending categories.
Products and brands may vary based on your company’s configuration and can change daily.

Learn more about the Marketplace: What is the Marketplace?

How to Access the Marketplace or Submit a Reimbursement

Log in to your Thrive Account.
Click Spend Your Funds under the Your Marketplace section.
To browse offerings:
- Click Shop All Offerings
- Click Shop by Brand
- Or scroll down to view featured products and services

Note: Marketplace access may vary depending on your company’s setup.

Need help submitting a reimbursement? Click here for step-by-step instructions.