What types of documents can I upload as proof of purchase?

Modified on Wed, Aug 13 at 2:53 PM

Our team will accept a photo of a physical receipt, an email receipt, or a screenshot of purchase confirmation. Please make sure the documentation uploaded clearly displays all of the following details:

  • Date of purchase (in case of membership, current or immediately preceding month’s payment date)
  • Cost of purchase
  • Description of purchase (itemized details of what was purchased)
  • Merchant Name


Alternative Proofs of Payment

Depending on your company’s reimbursement policy, the following may also be accepted as long as it clearly shows the above required information:

  • Bank statements
  • Credit card statements
  • Digital payment records (e.g., Venmo, PayPal, Apple Pay, Zelle, Facebook Pay)


Submission that could lead to delay or rejection

  • Blurred or unreadable receipts
  • Blank or incomplete receipts
  • Corrupted or password-protected files
  • Receipts without itemization
  • Files in unsupported formats


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article