Can I Freeze My ClassPass Membership?

No. Because your ClassPass membership is administered through ThrivePass, we are not able to place memberships on hold or freeze them. The only membership change we can process is a cancellation.

Please note that freezing your membership directly through ClassPass does not pause billing through ThrivePass. Since ThrivePass manages the membership on your behalf, your membership will continue to renew and be billed until a cancellation request is submitted and processed through ThrivePass.

If you no longer wish to use your membership, please contact our team here to request cancellation. Once canceled, you may review available enrollment options according to your employer's program guidelines.

Important: Freezing your membership with ClassPass alone will not stop charges through ThrivePass. To avoid continued billing, be sure to submit a cancellation request through ThrivePass.