At ThrivePass, we’re committed to making your experience with recurring Marketplace memberships simple and transparent. Here’s what you need to know when using both employer-provided funds and a personal payment method:
How it Works
You can purchase recurring memberships using a combination of your employer-provided funds and a personal credit or debit card, based on your plan setup.
Pre-Authorization Hold
If the membership cost exceeds your available employer funds, a temporary pre-authorization hold—similar to a hotel hold—may be placed on your personal card. This ensures there are sufficient funds available in case your employer subsidy doesn’t fully cover the cost.
Billing Process
Funds are not charged immediately. On your billing date, your employer-provided funds are used first. If there is a remaining balance, it will then be charged to your personal payment method.
Why This Matters
This process helps prevent interruptions to your memberships and ensures continuous access to your services, even if your employer funds fall short.
We appreciate your understanding as we work to provide a smooth and reliable experience. If you have any questions, please feel free to reach out to our Support Team here
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