How Do I Check My Reimbursement Status?

Follow the steps below to view the status of your reimbursement in your ThrivePass account:

Step 1: Go to app.thrivepass.com and log in using your username and password.

If your company uses single sign-on (SSO), follow your organization’s login process.

Step 2: Once logged in, you’ll land on your ThrivePass dashboard. Under the “Your Benefits” section, click “Thrive Account.”

Step 3: You’ll be taken to your Thrive Account dashboard, where you can view your wallet details.

Step 4: Click on the “Reimbursements” tab to see all your reimbursement activity.

Step 5: Locate your request based on its current status:

• Pending Reimbursements: Submitted but not yet approved
• Completed and Inactive: Approved one-time reimbursements
• Recurring Reimbursements: Approved ongoing reimbursements (active status)
• Action Required: Requests that need updates or additional information

Step 6: Click the information icon next to the reimbursement to view more details.

Step 7:  You can now view the status of the reimbursement along with the subsidy amount details.