General

What is ThrivePass?
ThrivePass is a holistic employee-benefits platform dedicated to supporting employees through the benefits journey. We help companies seamlessly provide ben...
Mon, Nov 22, 2021 at 3:23 PM
How can I bookmark the ThrivePass website on my phone for easy access?
ThrivePass does not currently have a mobile app for our Thrive Account or Learning & Development products. The good news is that our website is mobile c...
Thu, Jun 11, 2020 at 8:45 AM
How do I update my ACH information?
Your company must have Direct Deposit enabled as a reimbursement method in order to update your banking information. If you have a membership or qualifi...
Wed, Aug 17, 2022 at 3:38 PM
How do I add my ACH information?
Your company must have Direct Deposit enabled as a reimbursement method in order to update your banking information. If you have a membership or qualifi...
Wed, Aug 17, 2022 at 3:38 PM
Is Plaid Secure?
ThrivePass offers the functionality to automatically link your bank account to your ThrivePass Account using a third party service called Plaid, allowing yo...
Fri, Aug 27, 2021 at 12:46 PM
Balance Notification Reminders
Periodically, you will receive email notifications regarding the balance available in your ThrivePass account and survey requests from ThrivePass. There are...
Wed, Aug 17, 2022 at 3:38 PM