At ThrivePass, we strive to ensure your satisfaction with every purchase from our marketplace. While all sales are considered final, we recognize that unforeseen issues may arise. Therefore, if you encounter any problems with your product, we encourage you to follow the guidelines outlined below for assistance.
Return Policy: All marketplace purchases are considered final. However, we understand that exceptional circumstances may warrant further attention. If you have encountered a product issue, please reach out to our dedicated Support Team here within 30 days of placing your order. In your email, include your order details, a clear description of the problem, and any relevant supporting documentation, such as images. Our support team will review your case promptly and provide guidance on the next steps.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article