ADMIN : How to Customize Messaging for Upcoming Rewards

Modified on Wed, Aug 27, 2025 at 4:13 PM

Generally, when a reward is sent there is default messaging that accompanies it. This might be unique to your company or be the default Wishlist messaging (Congrats! [Company Name] sent you a reward!). Regardless, as a Program Admin, you can customize messaging for any upcoming rewards. To do this follow the steps below:

  1. From the Rewards tab click on Upcoming Rewards
    Click on My Rewards…
  2. For any Upcoming reward you can click on the Kebab Menu and select Customize MessageClick on Customize Message
  3. Type in your custom message and click UpdateClick on close…

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