Getting Started FAQs

What is ThrivePass?
ThrivePass is a holistic employee-benefits platform dedicated to making employees lives better. We help companies seamlessly provide benefits that improve w...
Tue, 19 May, 2020 at 1:28 PM
How do I register my ThrivePass account?
Registration Link You should receive a welcome email from support@thrivepass.com with your unique registration link. If you aren’t finding the email, pl...
Mon, 16 Dec, 2019 at 12:35 PM
How do I contact ThrivePass if I have a question?
Send us a note here. Our team aims towards addressing your inquiry within 24 business hours. Our support team is small but is dedicated to getting back ...
Wed, 20 May, 2020 at 10:58 AM
What happens if I leave my employer?
The Wellness Savings Account is completely funded by your employer, so your account will be flushed of any funds when our team receives notification of your...
Wed, 20 May, 2020 at 1:13 PM
I forgot my password, what do I do?
From our website: If you have an email associated with your account, navigate to https://app.thrivepass.com and click "log in." Enter your comp...
Mon, 2 Mar, 2020 at 2:55 PM
How does my company's program work?
Wellness Savings Account Click here to learn more about your company's specific guidelines for the Wellness Savings Account. Engage Click here to...
Wed, 20 May, 2020 at 1:38 PM
How can I access ThrivePass?
Website Click here to navigate to our login page. Our website is mobile compatible so you access from your desktop or mobile phone. Once you're th...
Wed, 20 May, 2020 at 1:36 PM
How can I bookmark the ThrivePass website on my phone for easy access?
ThrivePass does not currently have a mobile app for our Wellness Savings Account, Engage, or Learning & Development products. For this reason, the best ...
Wed, 20 May, 2020 at 1:37 PM