Wellness Savings Account (WSA)

Can I reimburse a large purchase over time, and if so, how?
Depending on the way your company configured your account, you may or may not have access to reimburse large purchases over time. If you’d like to reimb...
Mon, 13 Aug, 2018 at 4:01 PM
How can I make changes to my monthly reimbursement request?
Navigate to your Wellness Savings Account and locate the module with your monthly reimbursement request.   If you’d like to make a change before your ne...
Mon, 13 Aug, 2018 at 4:02 PM
By what methods can I get reimbursed?
*Please note that not all accounts will have all three methods of reimbursement enabled. The reimbursement methods available to you are determined by your e...
Mon, 10 Feb, 2020 at 10:06 AM
My monthly reimbursement was approved but I haven’t received it yet. Is there a delay?
Your monthly reimbursement will begin on the date you listed as your next billing date and will repeat each month on that date. If you'd like to receiv...
Tue, 14 Aug, 2018 at 3:36 PM
Confirming your Membership Details
If you receive an email asking you to confirm your membership details, then your company has asked us to check-in periodically to ensure your membership is ...
Tue, 14 Aug, 2018 at 3:42 PM
Billing Support
Putting a card on file We ask you to put a card on file only if your Wellness Savings Account (WSA) balance does not cover the entire amount of your p...
Tue, 14 Aug, 2018 at 3:51 PM
Logging Activities to Earn Funds in your WSA
Your company may require you to log your wellness activities to earn funds in your Wellness Savings Account.  How do I log visits to my facility? Fir...
Tue, 31 Mar, 2020 at 3:42 PM
What if I cancel the membership I am receiving a reimbursement for?
You should notify ThrivePass of any changes you make to your membership, including cancellations. You can contact us by sending us an email or you can make ...
Tue, 5 Feb, 2019 at 4:17 PM
Do my funds expire?
Whether or not your funds expire is dependent on your company's specific guidelines for the Wellness Savings Account. Please click here to learn more. 
Thu, 12 Dec, 2019 at 9:03 AM
My company's funds expire at year end, when is the last day to submit receipts?
ThrivePass has a new forfeiture process for those companies that have outlined that funds expire at year end. You are able to use your 2019 funds on the...
Tue, 17 Dec, 2019 at 2:22 PM