General

What is the Thrive Account?
The Thrive Account is an account provided to you by your company to be used for purchases in various spending categories. Your company can set up a wallet ...
Thu, Jun 11, 2020 at 9:13 AM
What is the difference between the Thrive Account and an HSA?
The Thrive Account is an employer-funded account that allows your company to provide funds via a wallet or multiple wallets to be used on various spending ...
Thu, Jun 11, 2020 at 9:15 AM
How can I use the funds in my Thrive Account?
How can I use my funds in my Thrive Account? Funds granted to you by your company are eligible to be used on wellness related expenses. These funds may be...
Thu, Mar 21, 2024 at 2:46 PM
What happens to my Thrive Account if I leave my employer?
The Thrive Account is funded by your employer. Any unused funds will be removed from your account when our team receives notification from your employer ...
Thu, Jul 2, 2020 at 1:56 PM
Do my funds expire?
Your employer determines if your Thrive Account funds expire. Please review the program specific FAQs to learn more.  You can locate your funds expirat...
Tue, Apr 9, 2024 at 3:41 PM
My company's funds expire at year end, when is the last day to submit receipts?
Thrive Account Some companies that partner with ThrivePass set up their Thrive Account programs so that unused funds expire. As your company may have multi...
Tue, Apr 9, 2024 at 3:42 PM
How can I get started using my Thrive Account?
Getting started with your Thrive Account is really simple. We have outlined 3 easy steps below. There's also a one-page guide you can download for refer...
Thu, Aug 5, 2021 at 3:25 PM
How to Modify Your Returned Reimbursement Request
How to Modify Request when it has been Returned Why was my request returned? Requests are returned when you are missing the required documentation neede...
Thu, Mar 21, 2024 at 2:49 PM
How does my program work?
Program guidelines vary from company to company. To learn more about your company's specific guidelines, please review your company's guidelines in ...
Thu, Mar 21, 2024 at 2:54 PM
How do I update my ACH information?
Your company must have Direct Deposit enabled as a reimbursement method in order to update your banking information. If you have a membership or qualifi...
Wed, Aug 17, 2022 at 3:38 PM