Our system will detect if you are eligible for previous months reimbursement. This is dependent on when your Thrive Account invitation was sent, the amount of funds in that wallet, and if subsidy expires at the end of the year.    


1. Access your Thrive Account


2. Select the wallet you'd like to submit reimbursement under


3. Click "Get Reimbursed"


4. Select the category that your purchase is eligible under


5. Enter the name of the merchant you made your purchase from and select "Recurring Monthly purchase"


6. Enter the purchase date, next bill date, and your monthly dues


7. If you are eligible to receive reimbursement for previous months, it will populate below. Make sure to select "Yes, I'd like to include my previous renewals in this reimbursement request" if you'd like to receive reimbursement for past months.


8. Add any additional fees like an annual fee or a sign-up fee


9. Select how you would like to be reimbursed 


10. Upload your proof of purchase. Please make sure the documentation uploaded clearly shows the following: 

  • Purchase date 
  • Purchase price
  • Merchant Name
  • What was purchased