Our system will detect if you are eligible for previous months reimbursement. This is dependent on when your Thrive Account invitation was sent, the amount of funds in that wallet, and if subsidy expires at the end of the year.
1) Navigate to your Thrive Account and click the Thrive Account tab.
2) Click the 'View' tab on the wallet you would like to view.
3) Click the the 'Get Reimbursed' button on the category you want to be reimbursed for.
4) Follow the prompts
5) Put in the correct information about the purchase date and next bill date. If you are eligible for previous months reimbursement, it will populate below. Make sure you click the 'Yes, I'd like to include my previous renewals in this reimbursement request.' in order for it include past months.